Privacy Policy

Who We Are and Scope

Omicrone LLC, referred to in this policy as Omicrone, we, us or our, is a UAE-based consulting and technology solutions company located at Sharjah Media City, Sharjah, United Arab Emirates. This Privacy Policy explains how we handle personal information when you visit omicrone.ae, contact us or communicate with us about a potential or existing business relationship.

This policy applies to this website and the enquiries sent using the contact details provided on it. Separate contracts, course terms or service arrangements may include additional privacy information where relevant.

Information We Collect

When you contact Omicrone directly, such as by email or telephone, we may receive your name, business contact details, organization, country, area of interest, message and related correspondence. The exact information depends on what you choose to provide and the communication method used.

We may also receive information you provide in later correspondence. Basic technical information needed to deliver, secure and diagnose the website—such as request time, browser or device information, network address and security events—may be processed by our hosting and infrastructure providers. We do not use this wording to suggest that optional analytics or advertising tools are active when they are not.

Please do not send passwords, payment information, confidential records or sensitive personal information through ordinary email or telephone communications unless Omicrone has specifically requested the information and provided a suitable secure method.

How and Why We Use Information

We may use relevant information to:

• receive, review and respond to enquiries;
• manage potential and existing business relationships;
• prepare for discussions about consulting, training or solution requirements;
• operate, protect, troubleshoot and improve website security and performance;
• maintain appropriate business records; and
• meet legal, regulatory or dispute-management obligations where applicable.

Depending on the circumstances and applicable law, these uses may be based on your consent, steps taken at your request before an agreement, performance of an agreement, Omicrone’s legitimate business interests balanced against your rights, or a legal obligation. The relevant basis depends on the activity and applicable requirements.

Omicrone does not sell personal information provided in a Contact enquiry. A Contact enquiry does not automatically subscribe the sender to marketing communications.

Service Providers and International Processing

We may use carefully selected service providers for website hosting, security, communications, email delivery and related technical support. They may process relevant information on our behalf and should be permitted to use it only for the agreed service and subject to appropriate confidentiality and security obligations.

Some providers or technical systems may process information outside the country in which it was submitted. Where applicable, Omicrone will consider appropriate contractual, organizational or other safeguards for such processing or transfers. The exact arrangement depends on the providers selected for the live website.

Retention and Security

We retain enquiry and relationship information only for as long as reasonably needed to respond, manage the business relationship, protect legitimate business interests, maintain security records or meet applicable legal and regulatory obligations. Retention periods may vary according to the enquiry, whether a business relationship develops and any relevant record-keeping requirement.

Omicrone uses reasonable administrative, organizational and technical measures intended to protect information from unauthorized access, loss, alteration or misuse. No website, transmission method or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on the law applicable to you and the circumstances, you may have rights to request access to, correction of, deletion of or restriction concerning your personal information, to object to certain processing, or to withdraw consent where processing relies on consent. Some rights are subject to legal exceptions and verification of identity.

To make a privacy request, email info@omicrone.ae and describe the information or request clearly. We may ask for information reasonably necessary to verify the request and locate the relevant records.

Cookies, Analytics and External Links

The current website does not intentionally deploy optional analytics, advertising pixels or marketing cookies. Essential technical storage may be used by the hosting or security layer where necessary to route requests, protect the website or support authenticated private review. See the Cookie Policy for the current implementation details.

The website may link to external websites or third-party platforms. Their privacy practices are controlled by their operators, and you should review the applicable external notices before providing information to them.

Changes and Contact

We may update this policy to reflect changes to the website, our services, providers or applicable requirements. The date at the top identifies the current published version.

Questions or privacy requests may be sent to Omicrone LLC at info@omicrone.ae. Our location is Sharjah Media City, Sharjah, United Arab Emirates.